Trust Center - GetWhy

GetWhy A/S

GetWhy is a global provider of consumer research technology, empowering businesses with AI-driven insights to understand their customers at scale. We uphold the highest standards of data privacy and security — integrating robust encryption, access control, and compliance with industry-leading frameworks.

Proud holders of ISO/IEC 27001:2022 certification, we are continuously raising the bar on protecting our customers' data. Because being more human means being more secure.

Be More Human.

Controls

Updated 11 minutes ago

Infrastructure security

Control Status
Encryption key access restricted
The company restricts privileged access to encryption keys to authorized users with a business need.
Access control procedures established
The company's access control policy documents the requirements for the following access control functions:
- adding new users;

- modifying users; and/or

- removing an existing user's access.
Production database access restricted
The company restricts privileged access to databases to authorized users with a business need.
Firewall access restricted
The company restricts privileged access to the firewall to authorized users with a business need.
Production OS access restricted
The company restricts privileged access to the operating system to authorized users with a business need.
Production network access restricted
The company restricts privileged access to the production network to authorized users with a business need.
Unique network system authentication enforced
The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.
Remote access encrypted enforced
The company's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.
Log management utilized
The company utilizes a log management tool to identify events that may have a potential impact on the company's ability to achieve its security objectives.
Network segmentation implemented
The company's network is segmented to prevent unauthorized access to customer data.

Organizational security

Control Status
Employee background checks performed
The company performs background checks on new employees.
Confidentiality Agreement acknowledged by contractors
The company requires contractors to sign a confidentiality agreement at the time of engagement.
Confidentiality Agreement acknowledged by employees
The company requires employees to sign a confidentiality agreement during onboarding.
Performance evaluations conducted
The company managers are required to complete performance evaluations for direct reports at least annually.
Password policy enforced
The company requires passwords for in-scope system components to be configured according to the company's policy.

Product security

Control Status
Data encryption utilized
The company's datastores housing sensitive customer data are encrypted at rest.
Control self-assessments conducted
The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.
Penetration testing performed
The company's penetration testing is performed at least annually. A remediation plan is developed and changes are implemented to remediate vulnerabilities in accordance with SLAs.
Vulnerability and system monitoring procedures established
The company's formal policies outline the requirements for the following functions related to IT / Engineering:
- vulnerability management;

- system monitoring.

Internal security procedures

Control Status
Cybersecurity insurance maintained
The company maintains cybersecurity insurance to mitigate the financial impact of business disruptions.
Configuration management system established
The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
SOC 2 - System Description
Complete a description of your system for Section III of the audit report
Whistleblower policy established
The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns.
Board oversight briefings conducted
The company's board of directors or a relevant subcommittee is briefed by senior management at least annually on the state of the company's cybersecurity and privacy risk. The board provides feedback and direction to management as needed.
Board charter documented
The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control.
Board expertise developed
The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.
Board meetings conducted
The company's board of directors meets at least annually and maintains formal meeting minutes. The board includes directors that are independent of the company.
Backup processes established
The company's data backup policy documents requirements for backup and recovery of customer data.
Organization structure documented
The company maintains an organizational chart that describes the organizational structure and reporting lines.

Data and privacy

Control Status
Data retention procedures established
The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.
Data classification policy established
The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.

Vanta connects to a company's core systems to continuously monitor these controls.